What are the check-in and check-out times at Grand Palladium Colonial Resort & Spa?
Check-in is from 15:00 and check-out is until 12:00.
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Grand Palladium Colonial Resort & Spa, Riviera Maya
272US$
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Key details
About the Hotel
Carretera Chetumal-Puerto Juarez,
Riviera Maya,
Mexico,
77710,
Quintana Roo
- Close to Kantenah Beach
Perfect
7.0
8.1
4.3
4.7
Loved by guests
"The resort is located is in a beautiful area and the natural vegetation has been retained as much as possible."
"The kids area/water-park is vey nice and safe for kids."
"The resort was very clean everywhere you went and they have an amazing selections at the buffets and a large number of a la carte restaurants to choose from."
The luxurious, all-inclusive Grand Palladium Colonial Resort & Spa is a 5-star family-friendly property featuring a variety of dining options and multiple pools, perfect for guests seeking relaxation and entertainment. The resort includes the
Rooms & Amenities
Accommodations at Grand Palladium Colonial Resort & Spa include
Dining Options
Guests can enjoy dining at
Leisure & Activities
Leisure activities at the resort include multiple pools and a private beach area. Guests can unwind at the
Services & Local Area
Grand Palladium Colonial Resort & Spa offers convenient access to nearby attractions such as
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
37 m²
2 Double beds
Shower
Coffee machine
room details
Romance Villa Suite Poolside Adults Only
2 persons
59 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Junior Suite Poolside
2 persons
42 m²
2 Queen Size Beds
Shower
Coffee machine
room details
Junior Suite Garden View
2 persons
42 m²
2 Double beds
Garden view
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Grand Palladium Colonial Resort & Spa offers a delightful tapestry of dining experiences, showcasing culinary traditions from around the globe. Guests can savor everything from authentic Argentinian steaks to mouthwatering Mexican dishes, all within inviting family-friendly settings that enhance communal dining.
El Dorado
Argentinian
Ambiance
Family-friendly dining space with a warm atmosphere.
Key Offerings
Delight in traditional Argentinian flavors, featuring expertly grilled meats and regional specialties prepared from cherished recipes.
Reservation
No
Hours vary.
La Adelita
Mexican
Ambiance
Vibrant and colorful setting perfect for family gatherings.
Key Offerings
Indulge in authentic Mexican tacos and enchiladas, bursting with flavor and complemented by a selection of regional wines.
Reservation
No
Hours vary.
Sumptuori
Japanese
Ambiance
Casual dining experience with a hint of Japanese elegance.
Key Offerings
Savor an array of sushi and Teppanyaki dishes, showcasing the intricacies of Japanese culinary art.
Reservation
No
Hours vary.
Portofino
Mediterranean
Ambiance
Cozy setting inspired by Italian countryside charm.
Key Offerings
Relish the flavors of the Mediterranean with pasta dishes and fresh seafood, all prepared using traditional recipes.
Reservation
No
Hours vary.
La Lola
Spanish
Ambiance
Welcoming atmosphere ideal for family meals.
Key Offerings
Enjoy a selection of classic Spanish tapas, ideal for sharing, along with signature paellas that capture the essence of Spain.
Reservation
No
Hours vary.
Ribs & More
American
Ambiance
Casual, family-friendly restaurant with a laid-back vibe.
Key Offerings
Feast on tender ribs and classic American fare, complemented by a spectacular variety of wines to elevate the dining experience.
Reservation
No
Hours vary.
Bahia & Brasa
Brazilian
Ambiance
Friendly and vibrant dining that captures the essence of Brazil.
Key Offerings
Savor the rich flavors of Brazilian churrasco, featuring a selection of perfectly grilled meats served with authentic sides.
Reservation
No
Hours vary.
Poseidón
Mexican
Ambiance
Casual and colorful setting that emphasizes family-style dining.
Key Offerings
Dive into flavorful Mexican cuisine with dishes that highlight bold spices and fresh ingredients, enhancing every meal.
Reservation
No
Hours vary.
Chang Thai
Asian
Ambiance
Inviting ambience that celebrates the charm of Asian cuisine.
Key Offerings
Discover the rich flavors of Thailand with an array of traditional dishes, from Pad Thai to exquisite curries, all masterfully crafted.
Reservation
No
Hours vary.
Location
Carretera Chetumal-Puerto Juarez,
Riviera Maya,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal-Puerto Juarez,
Riviera Maya,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Playa Kantenah
1.0
km
Event hall
Playa Saasil Kantenah
1.1
km
Landmark
BioParque Lu'um Balam
3.0
km
Landmark
Mayan Underworld
3.1
km
Landmark
snorkling
3.1
km
Park
Yal-ku Lagoon
4.2
km
Landmark
Uxuxubi Al Natural
3.9
km
Landmark
Yal-Ku
4.1
km
Beach
Xpu-Ha Beach
4.6
km
Beach
Bahia De La Media Luna
4.3
km
Beach
Playa Xpu-ha
4.5
km
Landmark
Taj Mahal Cenote
4.6
km
Landmark
Cenote TajMa Ha
4.6
km
Landmark
Xotik-Ha
4.7
km
Landmark
XPuha
4.8
km
Night club
Rauxa Show
4.9
km
Beach
half moon bay
4.9
km
Landmark
mexicarteakumal
5.9
km
Library
Hekab Be Biblioteca de Akumal
5.8
km
Nearby
Kantenah Bay
370 m
Beach
Playa at Grand Palladium Kantenah Resort
90 m
Restaurants
Punta Emilia
70 m
Carretera Chetumal-Puerto Jua_rez Km
Sumptuori
90 m
Carretera Chetumal-Puerto Juarez Km
La Adelita
60 m
Carretera Chetumal-Puerto Juarez Km
El Gaucho
180 m
Carretera Chetumal-Puerto Juarez Km
Explore Riviera Maya
Explore Riviera Maya
Playa Kantenah
15 minutes' walk
A tranquil beach with soft sands and calm waters, great for swimming and relaxation.
Kantenah Bay
5 minutes' walk
A beautiful bay with clear waters, perfect for snorkeling and enjoying picturesque sunsets.
Punta Emilia
1 minute' walk
Casual dining with a menu featuring fresh seafood and local dishes in a laid-back atmosphere.
Sumptuori
2 minutes' walk
Japanese cuisine served in a vibrant setting, renowned for its sushi and hibachi grill specialties.
El Gaucho
3 minutes' walk
Argentinian steakhouse known for its prime cuts and a rustic ambiance, perfect for meat lovers.
Rauxa Show
10 minutes' drive
A captivating dinner show featuring acrobatics, dance, and stunning visuals in an enchanting setting.
Hekab Be Biblioteca de Akumal
15 minutes' drive
A community library hosting regular events and family-friendly activities that promote local culture.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
David
United Kingdom,
March
2025
7.6/10
We had an overall great vacation at this hotel! The cleanliness and maintenance of the facilities were impressive, and the ambiance was lovely. However, we did face a few challenges, including some confusion with activity timings and issues with certain amenities like the saltwater pool access. Despite a few bumps, the stay was enjoyable, and I would definitely recommend it.
Rooms
7.0
The rooms were clean, though slightly dated and backed onto tropical vegetation, which made them a bit dark and damp. Some renovations are underway, which is promising.
Service
9.0
The service was phenomenal with staff going above and beyond to meet our needs. They were very friendly and helpful throughout our stay.
Location
8.0
The location is beautiful, with well-manicured grounds and a nice beach, although I recommend wearing shoes due to some sharp rocks.
Dining
7.0
Dining was mixed; while some restaurants like Poseidon didn't hit the mark for us, most other options were enjoyable, particularly the beachfront dining experience.
Facilities
7.0
The facilities were well-maintained, but there is a need for improved snorkeling equipment and more life jackets for water activities.
Scarlett
United Kingdom,
February
2025
8.6/10
I just had an unforgettable stay at the resort! The cleanliness and friendly staff made a huge difference, plus the pool area was a hit with my family. However, not every restaurant met expectations, and the wait times for some activities can be a bit frustrating. Overall, it was an incredible value for money, and I would definitely return!
Rooms
9.0
Our deluxe suite was truly a treat, boasting a hot tub and a separate sitting room. The layout was spacious with two comfortable double beds, and the large TV made our downtime enjoyable.
Service
10.0
The entire staff was exceptional! From check-in, where Axel was incredibly helpful, to our delightful interactions with Angelica and Freddy, the service was consistently top-notch.
Location
8.0
The resort is beautifully integrated into the jungle, giving it a picturesque setting, although the mosquito issue in certain areas can be a concern.
Dining
7.0
While some dining experiences were superb, a few others fell short of expectations, like at the Brazilian restaurant, which could use some improvements.
Facilities
9.0
The facilities were generally well-kept with plenty of amenities to enjoy. The sports and relaxation options like the spa and pools were highlights of our trip.
Juliet
United Kingdom,
December
2024
7.4/10
This hotel offers a vibrant and enjoyable experience with beautiful grounds and a great variety of activities. The rooms are satisfactory for the price, though not overly luxurious, and the dining options provide some highlights along with a few misses. The location embodies a wonderful blend of nature and convenience, making it an excellent pick for a family getaway despite a few shortcomings in service during dining.
Rooms
7.0
The rooms were basic but clean and comfortable, with good amenities provided.
Service
6.0
Service was hit or miss; while some staff members were welcoming and attentive, others fell short, especially during busy dining hours.
Location
9.0
The expansive property is beautifully interwoven with nature, making for lovely walks and a serene atmosphere. Our room's location was perfect, allowing easy access to the Colonial and White Sands areas.
Dining
7.0
Dining was a mixed bag; some restaurants were excellent while others lacked flavor. The buffet offered a good variety, but the a la carte options needed some improvement in consistency.
Facilities
8.0
The facilities, especially the pools, were enjoyable and well-maintained, though the beach could use some better upkeep.
Leo
United Kingdom,
November
2024
8.0/10
Our stay at the resort was enjoyable, with a fantastic environment surrounded by nature. The rooms were clean and spacious, and the staff was attentive and friendly. However, the dining experience had its ups and downs, and some food was lukewarm at times. The resort is large, requiring quite a bit of walking, but overall, we appreciated the amenities provided.
Rooms
9.0
The rooms were spacious, clean, and centrally located, with a comfortable king-sized bed and a well-stocked minibar.
Service
8.0
The service was attentive, with the staff going out of their way to accommodate special requests and dietary needs, although there were a few minor communication barriers at times.
Location
9.0
The resort is massive and beautifully integrated into the natural environment, with easy access to various amenities, but be prepared for a lot of walking.
Dining
7.0
While there was a good selection of food, some dishes were lukewarm, and we found inconsistencies in the quality at the buffets and a la carte restaurants.
Facilities
7.0
The amenities are impressive, with various pools and entertainment options, though I feel some areas could use updates to enhance the experience.
Lily
United Kingdom,
November
2024
8.8/10
This resort is simply outstanding, with exceptional service and a beautiful environment. The rooms are large and impeccably clean, and the dining options were plentiful and varied. However, the beach had sargassum issues, which made swimming difficult at times.
Rooms
10.0
The double deluxe room was spacious, with a lovely balcony and a beautiful bathroom. It was very clean and well-equipped with amenities.
Service
10.0
The staff went above and beyond to ensure our stay was fantastic. Everyone was friendly, from the barmen who remembered our orders to the room attendants.
Location
8.0
The resort is located beautifully, with direct access to the beach, though there were some issues with seaweed making swimming less desirable.
Dining
7.0
There were many dining options available, including buffet and a la carte restaurants. However, some food items were not as warm as we would have liked.
Facilities
9.0
The pools were clean and well-maintained, offering waitstaff service. There were plenty of bars to choose from, making relaxation easy.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
658
Former name
grand palladium colonial resort and spa
FAQs
About Grand Palladium Colonial Resort & Spa
How far is Grand Palladium Colonial Resort & Spa from Aeropuerto de Playa del Carmen?
The hotel is 35 km from Aeropuerto de Playa del Carmen, approximately a 25-minute drive.
What type of dining options does Grand Palladium Colonial Resort & Spa offer?
Guests can choose from nine à la carte restaurants featuring a variety of international cuisines.
What recreational activities are available at Grand Palladium Colonial Resort & Spa?
The hotel features activities such as snorkeling, billiards, table tennis, archery, and a water park.
Are there family-friendly amenities at Grand Palladium Colonial Resort & Spa?
The hotel includes a kids' club, a children's pool, a playground, and daily entertainment activities for children.
Is parking available at Grand Palladium Colonial Resort & Spa?
Free private parking is available on-site without a reservation needed.
What languages do the staff at Grand Palladium Colonial Resort & Spa speak?
The staff speaks English and Spanish.
What type of rooms does Grand Palladium Colonial Resort & Spa feature?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, and some offer a furnished balcony.
Is internet access available at Grand Palladium Colonial Resort & Spa?
Free Wi-Fi is provided throughout the hotel.
What are some nearby attractions to Grand Palladium Colonial Resort & Spa?
Nearby attractions include the Tulum archaeological site (27 km), Akumal Beach (20 km), and Xcacel-Xcacelito Natural Park (15 km).
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Grand Palladium Colonial Resort & Spa
7.0
17.7
km from center
245 US$
272 US$
per nightMobile-only price
