Grand Palladium Colonial Resort & Spa | Riviera Maya ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Carreterra Chetumal Km 259,5, Riviera Maya, Mexico, 77710

“The hotel's stunning beachfront offers easy access to sun-soaked sands and vibrant local culture, making every moment enjoyable.”view full review

The luxurious, all-inclusive Grand Palladium Colonial Resort & Spa features sophisticated services and vibrant entertainment, catering to families and couples. This 5-star Riviera Maya hotel offers direct beach access, a variety of dining choices, and well-appointed rooms.

Rooms & Amenities

Accommodations at Grand Palladium Colonial Resort & Spa comprise 406 rooms and suites equipped with terraces or balconies, many offering views of tropical gardens or pools. Each room includes modern amenities such as air conditioning, a flat-screen TV, and high-quality toiletries.

Dining Options

Dining options include up to 9 à la carte restaurants, featuring cuisines such as Mexican, Thai, Japanese, and Italian. Guests can also enjoy a vibrant culinary experience with live cooking stations and themed dinners.

Leisure & Wellness

The hotel offers numerous leisure activities, including various pools, beach access, and entertainment programs. Guests can relax at the Zentropía Palladium Spa & Wellness, which features a hydrotherapy circuit and fitness center.

Location & Transportation

Grand Palladium Colonial Resort & Spa is situated conveniently for exploring iconic local attractions. The hotel provides easy access to public transport options for visits to nearby cenotes and historical sites.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Romance Villa Suite Poolside Adults Only

Max:

2 persons

640 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Junior Suite Poolside

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Riviera Maya 11.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 18.7 mi

Cancun (CUN) 53.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Culinary Experience

We thoroughly enjoyed dining at La Adelita, where the service was really good. From the moment we stepped in, Jaime took care of us and the flavor, quality, and presentation of the dishes blew us away. It truly exceeded our expectations and was definitely our favorite restaurant at the resort!

Hugh123. United Kingdom, 2024-03-20Read full review on

Fantastic Activities

The tennis courts were a great way to start our mornings! We loved being active during our vacation. Each day offered new sports activities and our personal trainer Rudy made scuba diving a fantastic experience. He was so encouraging, especially for those of us who were first-timers.

Aiden1990. Canada, 2024-05-15Read full review on

Kids Club Fun

The Kids Club was a highlight for our family! The staff members, like Karen and Lore, were great and made every day an adventure for my children. They loved the different activities provided and truly seemed to enjoy spending time with the kids. Our little ones still talk about their amazing time!

MargaretK. Australia, 2024-07-03Read full review on

Relaxing Spa Day

We booked a couples massage at the spa, and it was simply divine. The ambiance was serene and tranquil, which allowed us to unwind completely. The variety of treatments offered was impressive, making it the perfect spot to relax after our adventurous days. We left feeling rejuvenated and ready for more fun!

FrançoisL. France, 2024-09-10Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carreterra Chetumal Km 259,5, Riviera Maya, Mexico, 77710

Map view

Carreterra Chetumal Km 259,5, Riviera Maya, Mexico, 77710

City landmarks

Landmark

Playa Kantenah

3300 ft

Event hall

Playa Saasil Kantenah

3700 ft

Landmark

BioParque Lu'um Balam

1.9 mi

Landmark

Mayan Underworld

1.9 mi

Landmark

snorkling

1.9 mi

Park

Yal-ku Lagoon

2.6 mi

Landmark

Uxuxubi Al Natural

2.4 mi

Landmark

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.8 mi

Landmark

Taj Mahal Cenote

2.8 mi

Landmark

Cenote TajMa Ha

2.8 mi

Landmark

Xotik-Ha

2.9 mi

Landmark

XPuha

3.0 mi

Night club

Rauxa Show

3.1 mi

Beach

half moon bay

3.0 mi

Landmark

mexicarteakumal

3.6 mi

Library

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

1300 ft

Beach

Playa at Grand Palladium Kantenah Resort

300 ft

Restaurants

Punta Emilia

300 ft

Carretera Chetumal-Puerto Jua_rez Km

Sumptuori

300 ft

Carretera Chetumal-Puerto Juarez Km

La Adelita

200 ft

Carretera Chetumal-Puerto Juarez Km

El Gaucho

600 ft

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings

Reviews from guests about their experience.

David

United Kingdom, March 2025

7.6/10

We had an overall great vacation at this hotel! The cleanliness and maintenance of the facilities were impressive, and the ambiance was lovely. However, we did face a few challenges, including some confusion with activity timings and issues with certain amenities like the saltwater pool access. Despite a few bumps, the stay was enjoyable, and I would definitely recommend it.

Rooms

7.0

The rooms were clean, though slightly dated and backed onto tropical vegetation, which made them a bit dark and damp. Some renovations are underway, which is promising.

Service

9.0

The service was phenomenal with staff going above and beyond to meet our needs. They were very friendly and helpful throughout our stay.

Location

8.0

The location is beautiful, with well-manicured grounds and a nice beach, although I recommend wearing shoes due to some sharp rocks.

Dining

7.0

Dining was mixed; while some restaurants like Poseidon didn't hit the mark for us, most other options were enjoyable, particularly the beachfront dining experience.

Facilities

7.0

The facilities were well-maintained, but there is a need for improved snorkeling equipment and more life jackets for water activities.

Scarlett

United Kingdom, February 2025

8.6/10

I just had an unforgettable stay at the resort! The cleanliness and friendly staff made a huge difference, plus the pool area was a hit with my family. However, not every restaurant met expectations, and the wait times for some activities can be a bit frustrating. Overall, it was an incredible value for money, and I would definitely return!

Rooms

9.0

Our deluxe suite was truly a treat, boasting a hot tub and a separate sitting room. The layout was spacious with two comfortable double beds, and the large TV made our downtime enjoyable.

Service

10.0

The entire staff was exceptional! From check-in, where Axel was incredibly helpful, to our delightful interactions with Angelica and Freddy, the service was consistently top-notch.

Location

8.0

The resort is beautifully integrated into the jungle, giving it a picturesque setting, although the mosquito issue in certain areas can be a concern.

Dining

7.0

While some dining experiences were superb, a few others fell short of expectations, like at the Brazilian restaurant, which could use some improvements.

Facilities

9.0

The facilities were generally well-kept with plenty of amenities to enjoy. The sports and relaxation options like the spa and pools were highlights of our trip.

Juliet

United Kingdom, December 2024

7.4/10

This hotel offers a vibrant and enjoyable experience with beautiful grounds and a great variety of activities. The rooms are satisfactory for the price, though not overly luxurious, and the dining options provide some highlights along with a few misses. The location embodies a wonderful blend of nature and convenience, making it an excellent pick for a family getaway despite a few shortcomings in service during dining.

Rooms

7.0

The rooms were basic but clean and comfortable, with good amenities provided.

Service

6.0

Service was hit or miss; while some staff members were welcoming and attentive, others fell short, especially during busy dining hours.

Location

9.0

The expansive property is beautifully interwoven with nature, making for lovely walks and a serene atmosphere. Our room's location was perfect, allowing easy access to the Colonial and White Sands areas.

Dining

7.0

Dining was a mixed bag; some restaurants were excellent while others lacked flavor. The buffet offered a good variety, but the a la carte options needed some improvement in consistency.

Facilities

8.0

The facilities, especially the pools, were enjoyable and well-maintained, though the beach could use some better upkeep.

Leo

United Kingdom, November 2024

8.0/10

Our stay at the resort was enjoyable, with a fantastic environment surrounded by nature. The rooms were clean and spacious, and the staff was attentive and friendly. However, the dining experience had its ups and downs, and some food was lukewarm at times. The resort is large, requiring quite a bit of walking, but overall, we appreciated the amenities provided.

Rooms

9.0

The rooms were spacious, clean, and centrally located, with a comfortable king-sized bed and a well-stocked minibar.

Service

8.0

The service was attentive, with the staff going out of their way to accommodate special requests and dietary needs, although there were a few minor communication barriers at times.

Location

9.0

The resort is massive and beautifully integrated into the natural environment, with easy access to various amenities, but be prepared for a lot of walking.

Dining

7.0

While there was a good selection of food, some dishes were lukewarm, and we found inconsistencies in the quality at the buffets and a la carte restaurants.

Facilities

7.0

The amenities are impressive, with various pools and entertainment options, though I feel some areas could use updates to enhance the experience.

Lily

United Kingdom, November 2024

8.8/10

This resort is simply outstanding, with exceptional service and a beautiful environment. The rooms are large and impeccably clean, and the dining options were plentiful and varied. However, the beach had sargassum issues, which made swimming difficult at times.

Rooms

10.0

The double deluxe room was spacious, with a lovely balcony and a beautiful bathroom. It was very clean and well-equipped with amenities.

Service

10.0

The staff went above and beyond to ensure our stay was fantastic. Everyone was friendly, from the barmen who remembered our orders to the room attendants.

Location

8.0

The resort is located beautifully, with direct access to the beach, though there were some issues with seaweed making swimming less desirable.

Dining

7.0

There were many dining options available, including buffet and a la carte restaurants. However, some food items were not as warm as we would have liked.

Facilities

9.0

The pools were clean and well-maintained, offering waitstaff service. There were plenty of bars to choose from, making relaxation easy.